Study: Target, Best Buy among best in using social media

Target Corp. and Best Buy Co. Inc.  are among the best national retailers when it comes to using social media to interact with customers, a new study shows.

Nearly 600 consumers were asked to rate retail and restaurant brands on how they provide customer service via social media, MediaPost reported.

Results show Minneapolis-based Target easily swept the department store category. Richfield-based Best Buy eked out a small win over Apple Inc. in the electronics market.

Subway beat Starbucks, McDonald's and Burger King in the restaurant category.

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