As consumers increasingly rely on smartphones and tablets, quick-serve operators are presented with an opportunity to enhance the customer experience by also going mobile.
That’s especially true today with point-of-sale (POS) systems, says Jared Isaacman, CEO of Harbortouch, a merchant services company that offers POS equipment. Tablet-based POS systems became very popular in the quick-serve world in the last year, he says, and should continue to permeate the industry in a big way in 2014.
“Things have evolved rapidly since then to the point where there are some basic cloud-based POS systems that are appearing on Android and Apple tablets,” he says. “You’re going to continue to see that.” Read More