Is your restaurant looking to improve guest experience, capture customer data and increase engagement? According to Sweetgreen, the organic, farm-to-table salad chain, a rewards app may be the way. The chain says that 1 in 5 customers use its loyalty and payment app, which allows the company to track customer data such as menu preferences and food allergies, improve the payment process and boost customer engagement–all while negating credit card charges and giving back to the community.
Last February, the chain partnered with mobile payment platform LevelUp to create “Sweetgreen Rewards,” the first white label rewards app from LevelUp. Available for iOS and Android, the app lets customers pay for meals, unlock loyalty rewards and give back to the community. Read More