Top 25 Social Sentiment: Q2 2014

Consumer Sentiment is the gold standard that every business strives to achieve. After all, what’s a successful brand if it isn’t getting any love? We look at sentiment in a very unique way that factors in food, service and overall brand across more than 150,000 industry terms. This multi-variant sentiment measurement is more accurate than screening for general sentiment because it’s more apt to pick up on specific things, such as lingo, whereas general sentiment is very technical. Our three measured elements of food, service and overall brand sentiment results in what we believe to be the best sentiment model in the restaurant industry.

RANK Restaurant Social Score
1 Buffalo Wild Wings 83.11
2 Starbucks 82.83
3 Subway 82.57
4 Panera Bread 81.79
5 The Capital Grille 81.53
6 Firehouse Subs 81.38
7 Chick-fil-A 81.27
8 In-N-Out Burger 81.22
9 Red Robin Gourmet Burgers 81.01
10 Jason's Deli 80.92
11 Greenleaf 80.91
12 Tender Greens 80.63
13 Taco Bell 80.49
14 Sonic Drive-in 80.37
15 Specialty’s Café & Bakery 79.97
16 Rubio's Fresh Mexican Grill 79.71
17 Wendy's 79.51
18 Yard House 79.37
19 Mendocino Farms 79.37
20 Chipotle 79.19
21 Texas Roadhouse 78.93
22 Noodles & Company 78.41
23 La Boulange Bakery 78.40
24 Shake Shack 78.11
25 Applebee's 77.89