Top 25 Social Sentiment: Q3 2014

Consumer Sentiment is the gold standard that every business strives to achieve. After all, what’s a successful brand if it isn’t getting any love? We look at sentiment in a very unique way that factors in food, service and overall brand across more than 150,000 industry terms. This multi-variant sentiment measurement is more accurate than screening for general sentiment because it’s more apt to pick up on specific things, such as lingo, whereas general sentiment is very technical. Our three measured elements of food, service and overall brand sentiment results in what we believe to be the best sentiment model in the restaurant industry.

RANK Restaurant Social Score
1 Chipotle 90.12
2 Wendys 86.73
3 Starbucks 86.39
4 Sonic Drive-in 85.92
5 Panera Bread 85.72
6 Buffalo Wild Wings 84.78
7 Subway 84.34
8 Chick-fil- A 83.46
9 Red Robin Gourmet Burgers 83.02
10 Firehouse Subs 82.98
11 McAlister's Deli 82.84
12 Jason's Deli 82.80
13 Green Leaf 82.58
14 Tender Greens 82.36
15 Taco Bell 82.14
16 Yard House 81.20
17 Mendocino Farms 81.13
18 Rubio's Fresh Mexican Grill 80.84
19 In-N-Out Burger 80.33
20 Specialty’s Café & Bakery 80.14
21 Applebee's 79.93
22 Shake Shack 79.61
23 Texas Road House 79.07
24 Corner Bakery Cafe 78.94
25 Peet's Coffee & Tea 78.92